Warranty claim
Before you start
The Tupperware Germany guarantee is a voluntary service by Tupperware Germany for products or parts of products originally marketed by Tupperware with material or manufacturing defects.
Before you start the warranty request, please check yourself whether your product (part) has one of the following damage that is not covered by the Tupperware Germany warranty:
The product is
- discolored (e.g. from tomato sauce, carrots, curry)
- poorly cleaned (e.g. sticky, stained, rusty)
- burned / charred due to improper handling
- warped / deformed or broken / torn (e.g. due to external influences)
- damaged (e.g. gnawed / scratched or otherwise destroyed / worn)
- damaged on the scale (by abrasives / strong cleaners)
If none of that applies, you can start with the warranty inquiry now.
Common
In order for us to process your warranty request in the best and clearest way, it is mandatory to fill out a separate warranty request for each product (part) that is the subject of a complaint. For example, if you want to create a warranty request for two items, you will have to fill out the form twice and go through the corresponding process. Unfortunately, it is not possible to combine multiple products into one warranty request.
Please also note that possible warranty rights remain unaffected by the warranty conditions and the processing of warranty requests. You can assert your legal warranty rights separately against the seller of the respective product.
Please read the following information carefully, fill in the following fields of the digital warranty request form under points 2., 3. and 8.) completely and then click on "Submit".
[1] Warranty valid within 0 years from the date of purchase, included in the proof of purchase document. Types of documents valid::
a) completely filled out German Tupperware® order form
b) Tupperware® Online Shop Invoice
c) Tupperware® Shop receipt
d) Receipt of product purchase within the scope of an official cooperation of the seller with Tupperware